A couple days ago, I shared with you the first installment of Harry Beckwith’s 40 conclusions about what motivates people. I said, if you liked it I would share more. Well, you sure liked it (I knew you were smart!) so here’s a few more.
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- Never take seriously what people say they think, because people are never sure. Trust only action.
- The more similar two things appear, the more important their tiny differences. Accentuate the trivial.
- Your most valuable salesperson is the person who answers your phones.
- You must improve constantly, because people’s expectations rise constantly.
- People don’t care how good you are. They care how good you can make them.
- The best companies don’t make the fewest mistakes; they make the best corrections.
- You cannot convince someone you have a superior product at a low price. Make up your mind.
- We call them "premium prices" because a higher price represents insurance that your product will perform.
- Despite all the warnings, all people judge books by their covers.
- People hear what they see; you must communicate visually.
- The more complex our society becomes, the more valuable your brand becomes.
So what do you think? Ring true for you? Had you forgotten some of these truths?
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The first installment was good but this is even better. I love the first one: “Take only action”. That definitely puts into perspective some things I have been dealing with lately.
Also, it is so true. No one cares how good the worker bees are they only care how good they make the queen bee look. It is sad but oh so true.
This was great! Thanks for posting it.
Drew, I’m a big fan of Harry’s thinking and it’s been a while since I read his books. Thanks for the great reminder.
We should all print them out and stick them to our walls!
One of the things I really value about Harry Beckwith is how he conveys such a profound message in a simple, clean sentence.
I don’t know about you, but I find Beckwith’s books are worth reading and re-reading.
Even though I have read them all several times, I still find “ah ha” moments with each read.