Use social media to drive traffic to your business’ website

September 14, 2013

Social media is an ever-increasing facet of everyday business. Companies large (Starbucks) and small (your local car shop) are using social media to expand their exposure and reach a broad base of prospective consumers.

B2B marketers are now spending 30% of their budgets on social media programs, trying to reach, among others, the 21 million+ Twitter users  (per eMarketer). There are big audiences on social media for your company, and using some strategies are more effective than others.

Here are five strategies you can employ to promote your business website through social media.

Engage Directly with Consumers

To generate online conversations, businesses can engage customers and fans with photos, links and more from their blog or website. That conversation can lead to new product insights and customer service issues.

Maintain and Develop Visibility Among Your Consumer Base

Be visible with social media. Post links, pictures and video clips on social networks for your current and prospective customers. Your steady use of social media can help keep your business relevant and known, while gradually expanding exposure.

Target specialty audiences online with a microsite, which refers traffic to your main website. Create SEO marketing materials for direct sales through your primary domain via a website like MyHosting VPS hosting.

Generate Sales Referrals Through Social Media Platforms

Provide links to products or other pages that are likely to prompt consumers to make a purchase. The links you use, and the way you present them through your social media profiles, will have an impact on your business’ performance. Helpful tip: send tweets on your company’s various white papers, articles and case studies to encourage consumer interest in your company.

Data Collection and Analysis to Improve Operations Efficiency

When it comes to data, social media is a gold mine. Data analysis informs you of the size of your social media following, its growth rate and levels of engagement. You can also track total referrals to determine which social networks are most effective in generating new business. Look at these numbers for the percentage of referrals that lead to sales.

Use Feedback to Guide Future Efforts

As you gain insights from comments and data analysis, your internal teams should start to identify areas for improvement. Then you can implement solutions in your day-to-day operations.

By establishing a basic social media marketing approach, you can set yourself on the course to increased revenue and a much greater return on the investment into your website.

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Is it time for a website re-design?

June 18, 2013

WebsiteDesignIn today’s marketplace, a company’s website is their first impression with prospects. It’s a rare purchase today that doesn’t begin with some sort of research or due diligence. And as consumers (both B2C and B2B) find themselves more time starved and more web savvy – the research tool of choice is often a Google search.

Long before they’ll set an appointment for a consultation or walk into your retail establishment – they’re scoping you out on the web. It makes sense then, that when it comes to your web presence you’d want to put your best foot forward, doesn’t it?

And yet, if you spend any time on the web – you run into a lot of stale, outdated websites. We just launched a new website for a client and his comment was “phew, now I can actually give people our web address again.” They’d ignored their website for so long – they literally weren’t giving people the URL to avoid embarrassment.

When asked, companies say that they don’t update their website because:

  • They don’t have the time to devote to it
  • They don’t have the budget
  • They don’t want to add interactive elements because they don’t have time to maintain them
  • The last redesign was such a painful process, they can’t think of going there again

But letting a stale or static website be your first “how do” to potential customers is more costly than you might imagine.

If you’ve got dated copy or information (many websites make it pretty obvious they haven’t been updated in years…their latest newsletter issue is from 2008 or the last bit of news in their newsroom is from three years ago) what you’re saying to visitors is that you aren’t so hot will follow up and attention to detail.

If your design is tough to navigate (you know…you just keep adding a page here or there, but there’s no organizational structure) you are going to frustrate that potential customer before they can figure out if you have what they want to buy.

Cheaping out by letting your cousin, neighbor or other amateur build your website says that you aren’t a successful business. You don’t have to build the Taj Mahal of websites but you do want something that speaks to your professionalism and functions the way you want it to.

Are you wondering if your website is working as hard for you as it should? See how your site matches up with these stats.

Websites with blogs get 55% more traffic (Are you sharing your expertise and taking advantage of the organic SEO value of that effort?)

Companies who blog get 79% more followers on Twitter (How does your stale website encourage me to connect with you on social networks like Facebook, Twitter and other interactive spots?)

The #1 attribute people want is a websites that is easy to navigate so they can quickly find the exact information they want. They don’t want to have to click 4 times or guess which heading the information is hiding behind.

People want contact information so they can call, write or drop by. This floors me but many companies do not include offline contact options to their web visitors.

Keep the distractions at a minimum. People want to be able to scan your page and figure out what’s there and where to go next. If you pack every bit of space with information, you actually get in their way. Remember, your goal is not to tell them everything so they don’t have to call. Your goal is to tell them enough to make them want to call.

Your website is your introduction to many of your potential customers Is it the way you want to be introduced or is it time to consider a re-do?

 

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They’ll buy when they trust

September 27, 2012

Here’s an equation that every business owner needs to understand.

Know + Like + Trust = Buy.

Whether you sell toothbrushes or multi-million dollar medical equipment and everything in between — until a customer:

  • Knows who you are
  • Likes who you are
  • Trusts you

there is no purchase.  The depth of the trust required varies but there must be at least a base level of trust in place before anyone will spend a dime.

One of the things I love about social media/content marketing is that it is hard-wired to help savvy business people maximize this equation.

Know = search.  If I can’t find you, then I can’t know you exist.  Understanding how potential customers are using search when they want what you sell is vital to your business success today. Do you know what key words and phrases you should be mindful of? Are you creating content that will leverage that?

Like = social networks/blogs. When I hang out with you, in person or online, I get a sense of who you are and whether or not I like who you are.  When I read your blog, I begin to learn who you are and what you believe.  Are you out there, creating conversations and relationships?  If not — when are you going to start?

Trust = consistency online and off.  It’s easy to fake being nice, smart or helpful once or twice. But that’s tough to pull off on a consistent basis. We know that when it comes to our offline world.  And we’re learning it’s just as true online as well.  One of the greatest elements of having a digital presence is that it can quickly provide someone with a long term view of who/how you are.  That builds trust.

That equation lines up perfectly with how content marketing/social media is supposed to work.  When you create great, helpful content that aligns with how people search — you create that long tail effect that drives people to you. When you share it through your social networks and it’s done without being pushy or sleazy, people will come to like and respect you. Like and respect evolves into trust when you behave consistently in the same way.

Whether you actually sell online or you have a brick and mortar presence – using content marketing and your social media presence to move prospects along the spectrum of know, like, trust is just good business.

I’m curious — how are you building trust with what you do online?

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10 Tips to Improve Your SEO results

June 15, 2012

Drew’s note:  Here’s a guest post by Brad Shorr on a topic everyone wants to know more about — how to improve SEO.

Don’t be daunted by the complexity of SEO – especially now. Google has introduced a ton of changes to their ranking formula recently, most of which penalize complicated, manipulative SEO tactics. As a result, SEO has become simpler. Today the keys are:

  • • Having a clean site that communicates well with Google
  • • Creating great content that naturally attracts backlinks

Here are 10 crucial items for a 2012 SEO tune-up. The first five are onsite SEO activities, and the next five are offsite activities.

  1. 1. Update keyword research. Popular search terms change. Your business model may have changed as well. If you’re ranking well for keywords that have lost strategic value, all you’re doing is attracting visits from the wrong prospects.
  2. 2. Update title tags and content. Once your keywords are updated, put them in meta title tags and on-page content. Don’t just cram the keywords in: if necessary, rewrite pages to make the new keywords completely relevant.
  3. 3. Add new pages for additional keyword terms. Google loves fresh content. Add pages or blog posts steadily over time, using less popular (“long tail”) terms with strategic value.
  4. 4. Run an SEO diagnostic. Google’s Webmaster Tools is a great, free online resource that itemizes your site’s SEO issues making cleanup easy for you or your developer.
  5. 5. Set up a good internal linking system. The pages you link to most often on your site are the ones Google thinks are most important. We often recommend displaying links to your top lead-generating pages in the footer of the site, using keywords in the anchor text of the links.
  6. 6. Update good backlinks. Let’s move to offsite SEO issues. If you know of links coming into your site from popular sites/blogs, check the anchor text on those links. Ideally, anchor text should include keywords. If not, ask if they can change it.
  7. 7. Remove bad backlinks. If you know of links coming into your site from content farms, ad sites, and other sources with bad online reputations, remove them. These links could lower your rankings.
  8. 8. Do guest posts. A great way to create valuable backlinks is to write useful content on high quality blogs. Guest posts normally include a link(s) back to the writer’s site.
  9. 9. Update directory listings. Many people list their site in directories when it launches and never look back. Make sure those directory listings are up-to-date in terms of keywords and pages you’re linking to.
  10. 10. Update social media profiles. Along the same lines, keep keywords and links current for your profiles on LinkedIn, Facebook, Twitter – and Google+ if you’re there. People tend to forget about their profiles on peripheral social sites such as Twellow and FriendFeed, so keep those on your SEO radar as well.

 

Brad Shorr is Director of Content & Social Media for Straight North, a Chicago marketing firm. They work with B2B clients in specialized niches, such as knife safety gloves and high visibility clothing. Brad writes frequently on SEO and its relationship to social media and content strategy.

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What can content marketing do for your business?

May 22, 2012

Content marketing.  It seems like everyone’s talking about it. But what exactly is it and what can it do for your business?

Odds are, if you’re doing any marketing at all — you’re at least accidentally dabbling in content marketing.

First — it goes by many names.  Some people call it custom publishing or branded content.  Other people slap the label of social or digital marketing on.  And all of those names are accurate.

Content marketing is a broad term for any marketing technique that creates and distributes valuable, helpful and relevant information that demonstrates that you know your stuff.  These tactics draw the attention of people who are already your customers or could be your customers and they consume, share, and value the content.

The ultimate goal of content marketing is to create a sense of trust and comfort that will lead to someone making an initial purchase, making an additional purchase or referring you to someone who’s ready to make a purchase.

There are other benefits as well.  It’s a powerful way to establish yourself as an expert, to shorten the sales cycle, to impact SEO results and depending on your business – to educate, entertain, and inspire your audience.

I found an infographic from Visual.ly that I think does an excellent job of not only demonstrating many of the different possibilities when it comes to content marketing — but also gives you a sense of which tactics deliver what outcomes.

Check it out! (click here to download larger version)

Browse more data visualizations.

With all those possibilities — are you confident that you’re doing all that you can to harness the potential and the power of content marketing?

Are you doing some things that you could be doing better?  More often?  More intentionally?

I want to challenge you a little — are you really leveraging this marketing strategy to the extent that you should?  If not…why not?

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