Ever considered bagging your brand?

January 1, 2007

Sometimes it is not about discovering new media.  Sometimes it is about being more creative with the media you have right in front of you.  Here’s to a very creative ’07 for all of us!  Cheers!

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Give to get

December 20, 2006

Hopefully you have a passion for the work you do.  It matters to you.  And you honestly believe it matters to the clients you serve.  It’s something you are proud to offer.

Give it away.

I could hear your collective gasp.  Give away what you sell?  But sampling is a golden oldie in terms of marketing tactics.  The biggest buying obstacle any business has is the uncertainty of that first time.  Why not leapfrog over that worry by just giving them a taste?

Many service-based businesses can’t conceive, because they don’t have a physical “thing” to offer, how they can use the sampling tactic.  But, it’s easy.

Mud Some of my learned peers in the marketing/communications field and I have decided to really explode the idea of sampling.  We’re adopting a charity for the entire year.  They’ll get everything from marketing counsel to video production services, web and new media coaching/services, printing, etc.  We’re taking applications now.  Read  the Des Moines Register’s story about our  marketing makeover.

If you’re a Central Iowa based non-profit, download the application and get it in!  Some lucky charity is going to score over $75,000 worth of services.

Along with MMG, our partners in this experiment are:

Trinity Press
Radio Garage
Brackett Media & Event Services
Aijalon web services
Andy Lyons Photography

Hats off to these smart marketers who recognize the power of sampling.  And of doing some good along the way.

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Ease into the week — brand of your youth?

December 17, 2006

I don’t know about you but Sunday nights are time for me to catch up.  On my reading, on my work, on my relationships — all with an eye on Monday morning and knowing that the 180 mph pace is about to resume.

Sundays also seem to be my day for deep thoughts.  I thought it might be fun to ease into the week together with a question that is sort of about branding and marketing but also has a personal element to it as well.  A chance to get to know each other AND talk shop.  Perfect for a Sunday night.

In the comments section of my recent post…This is your brain.  This is your brain on brands there’s an interesting discussion about the emotional connection we make to brands.  There’s no time when our emotions are more at the surface than when we’re kids.  So here’s this week’s question:

Glove_1 What is the brand that best epitomizes your youth?

Mine…without a doubt, Rawlings.  They made the best ball gloves.  I can remember getting my first one…and oiling it with such attentive rapture.  As I got older and my hand got bigger, I had to make the bittersweet move to a new glove.  But soon, I loved the new one as much as the old one.

The great thing about a baseball glove is that, much like jeans, the more you use it, the more perfect it becomes.    I slept with my mitt under my bed for months, molding the pocket to just how I wanted it.   But it didn’t really achieve perfection for a few seasons. Then…it was (and still is) just right! 

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Find a new read or two

December 15, 2006

Mack over at The Viral Garden has ignited a new idea in his post Revenge of the Z-Lister to spread the word on some blogs that really deserve more attention and traffic than they’re getting.  Some are pretty new while others are just still a well kept secret.

Here’s what Mack suggests we do to create some viral buzz for this worthy blogs:

"What YOU can do is simply create a new post on your blog, but CUT AND PASTE the list I have below, and then ADD any blogs you feel aren’t getting their due either. It can be 1 blog, or a hundred(or none if you simply want to repost the same list), but the idea is, find those great blogs that, for whatever reason, you feel aren’t getting their due, link-wise.

Then after you leave your post, the next blogger will do the same thing, cut and paste YOUR list, and add THEIR blogs to the list, then repost it. Add the same instructions in your post that the next blogger should cut and paste YOUR list, and add any blogs they feel should be on it to THEIR list. The list will get increasingly long, and all the blogs will get a sort of reverse ‘pyramid-affect’ of link-love. "

So….Mack posted his list.   Chris Brown added a couple.  Which inspired Mike Sansone to add a bunch.  Now, I’m going to keep the torch lit and add three more and then hope you’ll grab the torch and keep this going.

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Want to feel good about our world?

December 10, 2006

Sometimes our world is a little too focused on what’s wrong.  Especially this time of year, that can be a bit wearing.  So here’s something that will fill your heart with appreciation for the capacity of love that exists within us.

I promise you…this is worth the read and the watching.

[From Sports Illustrated, By Rick Reilly]

I try to be a good father. Give my kids mulligans. Work nights to pay for their text messaging. Take them to swimsuit shoots.

But compared with Dick Hoyt, I suck.

Eighty-five times he’s pushed his disabled son, Rick, 26.2 miles in marathons. Eight times he’s not only pushed him 26.2 miles in a wheelchair but also towed him 2.4 miles in a dinghy while swimming and pedaled him 112 miles in a seat on the handlebars–all in the same day.

Dick’s also pulled him cross-country skiing, taken him on his back mountain climbing and once hauled him across the U.S. On a bike. Makes taking your son bowling look a little lame, right?

And what has Rick done for his father? Not much–except save his life.
This love story began in Winchester , Mass. , 43 years ago, when Rick was strangled by the umbilical cord during birth, leaving him brain-damaged and unable to control his limbs.

"He’ll be a vegetable the rest of his life;” Dick says doctors told him and his wife, Judy, when Rick was nine months old.  "Put him in an institution.”

But the Hoyts weren’t buying it. They noticed the way Rick’s eyes followed them around the room. When Rick was 11 they took him to the engineering department at Tufts University and asked if there was anything to help the boy communicate. “No way,” Dick says he was told. “There’s nothing going on in his brain.”

"Tell him a joke,” Dick countered. They did. Rick laughed. Turns out a lot was going on in his brain.  Rigged up with a computer that allowed him to control the cursor by touching a switch with the side of his head, Rick was finally able to communicate. First words? "Go Bruins!” And after a high school classmate was paralyzed in an accident and the school organized a charity run for him, Rick pecked out, "Dad, I want to do that.”

Yeah, right. How was Dick, a self-described “porker” who never ran more than a mile at a time, going to push his son five miles? Still, he tried. “Then it was me who was handicapped,” Dick says. "I was sore for two weeks.”

That day changed Rick’s life. “Dad,” he typed, “when we were running, It felt like I wasn’t disabled anymore!”

And that sentence changed Dick’s life. He became obsessed with giving Rick that feeling as often as he could. He got into such hard-belly shape that he and Rick were ready to try the 1979 Boston Marathon.

"No way,” Dick was told by a race official. The Hoyts weren’t quite a single runner, and they weren’t quite a wheelchair competitor. For a few years Dick and Rick just joined the massive field and ran anyway, then they found a way to get into the race officially: In 1983 they ran another marathon so fast they made the qualifying time for Boston the following year.

Then somebody said, "Hey, Dick, why not a triathlon?”

How’s a guy who never learned to swim and hadn’t ridden a bike since he was six going to haul his 110-pound kid through a triathlon? Still, Dick tried.

Now they’ve done 212 triathlons, including four grueling 15-hour Ironmans in Hawaii . It must be a buzzkill to be a 25-year-old stud getting passed by an old guy towing a grown man in a dinghy, don’t you think?

Hey, Dick, why not see how you’d do on your own? "No way,” he says. Dick does it purely for  "the awesome feeling” he gets seeing Rick with a cantaloupe smile as they run, swim and ride together.

This year, at ages 65 and 43, Dick and Rick finished their 24th Boston Marathon, in 5,083rd place out of more than 20,000 starters. Their best time? Two hours, 40 minutes in 1992–only 35 minutes off the world record, which, in case you don’t keep track of these things, happens to be held by a guy who was not pushing another man in a wheelchair at the time.

"No question about it,” Rick types. “My dad is the Father of the Century.”

And Dick got something else out of all this too. Two years ago he had a mild heart attack during a race. Doctors found that one of his arteries was 95% clogged. "If you hadn’t been in such great shape,” One doctor told him, "you probably would’ve died 15 years ago.” So, in a way, Dick and Rick saved each other’s life.

Rick, who has his own apartment (he gets home care) and works in Boston, and Dick, retired from the military and living in Holland, Mass. , always find ways to be together. They give speeches around the country and compete in some backbreaking race every weekend, including this Father’s Day.

That night, Rick will buy his dad dinner, but the thing he really wants to give him is a gift he can never buy.

"The thing I’d most like,” Rick types, "is that my dad sit in the chair and I push him once.”

And the video is below….

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Use your powers for good

December 8, 2006

I truly believe as marketers, we can and should look for ways to use our powers for good.  Not unlike superheroes, really.  (I vote minus the cape and tights!)

Soldier_2 There’s no reason why you can’t showcase your skills, products and services while also making the world just a little bit better.  Want proof?  Check out this promotion from Xerox.

If you go to this web site (http://www.letssaythanks.com) you can pick out a postcard and Xerox will print it and it will be  sent to a soldier who is currently serving in Iraq. You can’t pick out who gets it, but it will go to some member of the Armed Services.

You pick the graphic and either one of their pre-written messages or you can write you own.  I just sent one and I think it took me about 3 minutes.  But I am going to feel good about it…and the company that created the opportunity for a lot longer than that.

Regardless of where you sit politically, this is a cool thing.    Bravo Xerox — you’d look good in a cape!

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2006: A marketing perspective

December 5, 2006

On November 28th, I wrote about a project that David Armano posed at his Logic + Emotion blog.

In short, he asked what was the most significant "something" of 2006, from a marketing perspective.  I encouraged you to drop by and share your thoughts.  Whether you did or not, try to make time to check out the post and comments now.  Lots of insightful comments  there and well worth the read. 

As he promised he would, David culled through the many perspectives and selected some to create a visual in slide show or PDF formats.  This is something you’re going to not only want to see, but to share.  Go grab it today and start a conversation. I’m honored that David used some of my thoughts on pages 5 & 7.

After you have a chance to read through it…here’s what I am wondering.  Obviously, since he asked the question on his blog, all the answers are from people who either blog or follow them.  These are, I think its safe to assume, people who are pretty up on the new media exploding in our world.  How do you think the answers would have differed if he had asked the question in a more traditional venue?

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Ease into the week– What brand intersects with your holidays?

December 3, 2006

I don’t know about you but Sunday nights are time for me to catch up.  On my reading, on my work, on my relationships — all with an eye on Monday morning and knowing that the 180 mph pace is about to resume.

Sundays also seem to be my day for deep thoughts.  I thought it might be fun to ease into the week together with a question that is sort of about branding and marketing but also has a personal element to it as well.  A chance to get to know each other AND talk shop.  Perfect for a Sunday night.

One element that incredible brands and the holidays have in common is deeply-held emotions.  Power brands are the ones that consumers hold in their heads AND hearts.  The holidays are the same.  Our heads get wrapped around the party planning, gift wrapping and all the other details.  But our hearts cherish the magical memories that trigger our emotional core.

So here’s this week’s question:

What brand (or specific product or service) plays a key role in your holiday memories and emotions?  How did it earn such a noteworthy place in your family’s traditions, memories or story telling?

Mine?  Silly but somehow significant.  Lifesavers Story Books.   Lifesaver_1 You know, the little cardboard box filled with 10 rolls of lifesavers?   They probably cost  a couple bucks, but  our holiday would not be the same without them.  My mom started the tradition when my little sister and I were just kids.  Every year, Santa would bring us each one.   

Today, some 40+ years later, Santa still brings every member of the family their own book.   We joke about it  "oh…what a surprise, a lifesaver book!"  But I know I would be  awfully disappointed if  there wasn’t one under the tree with my name on it.

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Knock down the barriers (Marketing Lessons from Walt)

December 2, 2006

This is the last in my eight-day series – Marketing Lessons from Walt.  As my family and I enjoy Walt Disney World, I’m going to capture some of the marketing genius that I believe began with Walt’s passion and has now grown into one of the world’s most powerful brands.

On the road to every sale there are barriers.  It might be price, or timing or who knows what.  A smart marketer removes as many of the barriers as they can anticipate.   Disney is a master at this.  Throughout their theme parks, there are shops.  Lots and lots of shops.  You can buy anything from t-shirts to works of art and just about everything in between.  Hauling those packages around with you all day is a pain.  And could deter many a purchase.  But never fear…Disney has lots of options.20061201compliment

  • You can have the packages delivered right to your Disney resort
  • You can have the packages shipped home
  • You can have your packages sent to the front of the park and pick up your treasures on the way out
  • You can rent a locker and put your packages there
  • You can take one of the business cards, jot down the item number and call later to order it

What barriers keep your customers from buying?  What have you done to remove them?  Do your customers know?

Marketing Lessons from Walt – The Series:

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Dance with the one that brought you (Marketing Lessons from Walt)

December 1, 2006

This is the seventh in my eight-day series – Marketing Lessons from Walt.  As my family and I enjoy Walt Disney World, I’m going to capture some of the marketing genius that I believe began with Walt’s passion and has now grown into one of the world’s most powerful brands.

Most organizations expend 95% of their marketing efforts chasing after potential business.  Once a client is in the door, it’s onto the next.  Chalk up the win and go after the next big fish in the pond, right?

Not so fast my friend.  It’s your current clients who keep your doors open.  And are the most likely to give you  new opportunities and sales.  Disney understands while its great to get new faces into their theme parks, they need to reward those most loyal guests as well.  One way they do this is by extending park hours to those guests who are staying in a Disney owned resort.   

20061201hours With a special wrist band, Disney resort guests can enjoy the most popular rides and attractions without long lines.  There’s an air of exclusivity at being able to wave your wrist band and stay to play another few hours.  It sure makes us glad we’re staying where we are.

How do you reward your current clients?  How do you make them feel special and valued?   Are you sure they know about the little extras you give them?  Don’t be so sure.  It may not be a wrist band…but be sure you find a way to reward your good clients and make sure they know they’re appreciated.

Marketing Lessons from Walt – The Series:

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